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2.1. Mail isn't syncing properly on my iPhone or MacMail

Check Mail Fetch and Notification settings

By default, Fetch New Data settings are based on what's provided by your email service. If Push isn't available as a setting, your account will default to Fetch. These settings affect how your device receives email. To adjust these settings:

  1. Go to Settings > Mail, then tap Accounts.
  2. Tap Fetch New Data.
  3. Choose a setting — like Automatically or Manually — or choose a schedule for how often the Mail app fetches data.

With iOS 11 and later, and iPadOS, Automatically is set by default. Your device will fetch new data in the background only when your device is charging and connected to Wi-Fi.

Make sure that your Notification settings are correct for the Mail app:

  1. Go to Settings, then tap Notifications.
  2. Tap Mail, then tap an email account.
  3. Adjust your Alerts, Sounds, and Badges.


Remove your email account and set it up again

  1. On your computer, sign in to your email provider’s website. Make sure that all of your email is there or make sure that your email is saved somewhere other than your device.
  2. On your device, go to Settings > Mail, then tap Accounts.
  3. Tap the email account that you want to remove.
  4. Tap Delete Account.
  5. Add your account again.


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